This Privacy Policy describes how your personal information is collected, processed, stored, used, and shared when you visit or make a payment for booking appointments at the website https://citylifepolyclinic.com. Therefore, City Life Polyclinic and Diagnostic Centre encourages all the users to read the privacy policy.

City Life Polyclinic and Diagnostic Centre respects the privacy of every person who shares their respective information with us. Your privacy matters to us and we take reasonable measures and protection of the information we receive from you. To attain this, we follow various governing laws in India.

Personal Information Accession and Collection

City Life Polyclinic and Diagnostic Centre collects information from you in many ways, from time to time. For instance, when you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website This information allows us to learn more about you and your particular needs that are relevant to our healthcare facility. We collect and store this information in electronic form, predominantly.

The information we gather is usually one or more of the following -

  • Your Full Name
  • Billing/home Address
  • Email Address
  • Phone Number
  • Payment information

    Other personal data like your -

  • Gender
  • Date Of Birth
  • City

    Health or medical information like your -

  • Past Bookings/Appointments
How Do We Use Your Personal Information?

We use the above-mentioned information collected generally to fulfil any booking placed through our website (including processing your payment information, and providing you with invoices and/or booking confirmations).

Additionally, we use the information to: Communicate with you; Screen our bookings for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use your device information (in particular, your IP address) to help us screen for potential risk and fraud), and more generally to improve and optimize our website.

Sharing Your Personal Information

We share your Personal Information with third parties (for example, Google Analytics) to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=ensecurity for protecting information.

You can choose to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Consent of Sharing Personal Information

We collect information from you only when you agree with our “Patient Information Consent Form” by your free will. We encourage users to fully read and understand before acknowledging it.

Use of Cookies

We might store temporary or permanent “cookies” on your devices for offering a better user experience. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you book an appointment or make a user registration through our website, we will maintain your information for our records unless and until you ask us to delete this information.

Minors

This website is not intended for individuals under the age of 18.

Changes to the privacy policy

We may update this Privacy Policy from time to time, with or without advance notice, to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. In case you have any query or questions about this Privacy Policy or City Life Polyclinic and Diagnostic Centre’ information collection and storing procedure, or if you would like to make a complaint, please do not hesitate to contact us. We will respond promptly to your requests, queries or concerns, at the earliest convenience.

Address:

City Life Polyclinic and Diagnostic Centre 118/1, Mahendra Bhattacharjee Road, Howrah 711104, West Bengal, India

Call:

(+91) 9674757021

E-mail:

citylife.pdc15@gmail.com